Travel Specialist (Trade Sales)

As a member of our Trade Sales team, you will be responsible for the quoting, booking and delivery of Ocean Holidays products to our trade partners.

You will manage enquiries from external travel agents, provide expert product and destination guidance, and help convert opportunities into confirmed bookings. The role will focus primarily on the USA, particularly Florida, while also supporting our expanding range of destinations.

Key Responsibilities

Skills and Experience

Ideally, you will have significant experience selling holidays within a B2C or B2B travel environment.

You should also have:

•  Strong knowledge of the USA, particularly Florida, and an interest in developing knowledge of additional destinations.
• Clear and confident verbal and written communication skills.
• The ability to understand client requirements and recommend suitable products and solutions.
• A commercially focused approach with the motivation to achieve and exceed monthly targets.
• Strong relationship-management skills and a customer-focused approach.
• The confidence to manage enquiries independently and take ownership of tasks.
• A proactive and adaptable approach to changing priorities and ways of working.
• A willingness to develop your product, destination and sales knowledge.
• The ability to work effectively both independently and as part of a team.

Ocean Holidays was founded in 2004 by two sets of brothers: Daniel and David Ox and George and Harry Hastings, who are still very much active in the business today.

They set out selling holidays with no website, just a handful of staff and Teletext as their only form of marketing. From these humble beginnings, Ocean Holidays was created, and the company now consists of three unique and distinct travel brands.

Ocean Florida, the largest direct to consumer Florida specialist of its kind in Europe; personalised travel management company, Winged Boots which leads in luxury leisure followed by business travel; and Ocean Beds, the largest worldwide provider of Florida vacation home rentals to the global travel trade.

With Headquarters in Shenfield, and another in Davenport, Florida. Ocean Holidays continues to innovate and evolve within the travel industry.

In January 2023 Ocean Holidays were awarded the inaugural Employer of the Year award at the Travel Weekly Globes, followed by the Travel for All Award in January 2024, for its industry-leading accessibility programme.

As one of the UK’s fastest-growing travel companies, Ocean Holidays continue to provide an environment where its people can thrive, and where growth and great culture go hand-in-hand.

There are many benefits that you can expect in return for your dedication and your commitment to making our customer’s dreams come true:

• Honest, transparent, and two-way communication via regular newsletters and regular virtual and in-person Town Halls
• Discounted travel with our own in house travel agents
• A Company culture that promotes work life balance
• Profit Share Scheme (Eligibility Criteria)
• Enhanced Family Friendly Policies
• Private Health Care after probation
• Access to mental health support
• Flexible & remote working
• Free professional financial advice
• Day off on your birthday
• 2 x ‘Do the Right Thing’ days (dedicated charity days)
• Reward Gateway Employee discount platform that gives easy access to savings at hundreds of retailers
• Cycle to work scheme.
• Smart Tech after probation
  

Who we are?

We’re a team of passionate, award-winning travel specialists from a wide mix of backgrounds, excited about delivering the best customer experience possible through our 3 niche travel brands. 

Our company culture promotes growth, inclusion and diversity and we’re continuously striving to ensure Ocean Holidays is the best place to work!

Customer experience is at the forefront of everything we do, and we pride ourselves in being able to consistently deliver some of the best service in the UK.

Our Commitment to Equal Opportunities 

You don’t need to tick all the boxes! We invest heavily in learning and development to bridge any gaps.

Our commitment to building and maintaining a diverse, inclusive, and representative workforce is a priority. We encourage applications from people from all backgrounds and welcome you to join a team that celebrates individual cultures and identities. 

If you have any accessibility needs that require any extra attention, please let us know.